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Updates
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May ’22 update: It’s app-bout time
In the first quarter we’ve done a lot of under-the-hood upgrades to our new React stack, which meant there weren’t all that many new features we could’ve written about. But that’s changing now, so fasten your seat belt and stow that tray table. 😉 Generally available: Microsoft Teams app We’re now in store with Microsoft AppSource, which means you no longer have to manually deploy the Digital Assistant app to Microsoft Teams. Instead just head over to the Microsoft Teams store, and you’re golden. n Just add Digital Assistant to your Microsoft Teams directly from the app n Updated app:…
December ’21 update: Blazing-fast Board, new Smartsheet connector
Each month, we like to highlight some of the changes and features we’re adding to Digital Assistant to make it more powerful, functional and accessible. This December is no exception—and we’ve been working hard to bring you some big product updates. Read on to learn what’s new. New React-powered board Your Assistant’s Board has never looked so good. Last month we announced React-based custom SPAs for Plus plans and up. After the amazing feedback we received from our users, we’re so excited to announce that we’re rolling out our new React-powered Board experience to all users. And what an experience it…
September ’21 update: New front-end, on-prem improvements
We’ve been working hard on a new version of the Assistant webapp, especially designed for enhanced customizability. New SPA frontend We’ve got a new front-end based on React, that is open-source and 100% brandable by the tenant. Using the Gatsby site reactor, it is now possible to integrate the Digital Assistant within your existing Intranet stack. The frontend is available on Plus cloud plans (deployment via Netlify CDN), or on-premises plans (for Enterprises) where deployment is handled via Docker containers. This new frontend gives customers complete control over the look and feel of their UX, as they can freely modify…
June update: Zoho apps for every team
Do you rely on Zoho’s suite of cloud apps to keep your business’ wheels turning? We’re committed to helping you bring all of your business data – that’s why this month, we’ve released four new Zoho app integrations to level up your Digital Assistant. Not a Zoho fan? Not to worry – we’re rolling out an exciting new update to the Chrome extension, too! Read on to learn what’s fresh this June. New app: Zoho People You can now show data from the popular all-in-one HR solution Zoho People inside your Digital Assistant. By adding the Zoho People integration to…
May ’21 update: Zendesk, Freshservice, Webex Teams & more…
You may have heard, but we’re releasing exciting new features every month and May is no exception. Let’s get straight into what’s new. New app: Zendesk One of the world’s foremost helpdesk applications, Zendesk, is now available as a Digital Assistant app. You can simply connect it to your Zendesk account in order to create Adaptive Cards, for example with all open tickets, unassigned tickets, SLA exceeding tickets, performance metrics, etc. Zendesk is now available as an app from the App Directory New app: Freshservice A close relative of the popular Freshdesk, the internal helpdesk solution Freshservice, is now also…
April ’21 update: New apps from Keap, Todoist & IEX Cloud
Another month, another great update for Digital Assistant users. Let us get straight to the facts: New app: Keap The e-mail marketing and CRM platform Keap has joined the App Directory as a new Connector for your Digital Assistant. Simply connect your Assistant to your Keap account and you can create Cards with the Adaptive Card designer. The possibilities are limitless, for example you can show lists with your contacts, tasks or campaigns. Any Card you make in Digital Assistant works as beautifully in the Digital Assistant main app as it does through other channels, such as Microsoft Teams. To…
March ’21 update: New apps and Adaptive Card designer updates
In this months’ updates we’ve made a number of great UI improvements to the Adaptive Card designer and added 2 apps to the App Directory. Check it out! New app: Salesforce We’ve refreshed our Salesforce app, and it’s now available to users of all plans (as opposed to being a Plus plan app previously). The Salesforce app for Digital Assistant allows your Sales team to get all of their leads, tasks or tickets in one convenient view in their Assistant – even offering charts as a way to visualize their data and build a personalized dashboard. The app now features new…
IntelliEnterprise 15 released: New theme, Digital Assistant integration, and many more improvements
Today we’re releasing IntelliEnterprise Release 15 – the best release we’ve ever made. Find a brief overview over all the new features, and how to upgrade, in this blog post. New theme ‘Mersey’ In our latest theme we’ve meticulously redesigned major UI components and introduced new Portlets that create a modern, user-friendly experience for your users. Here are some highlights: Mersey style The new default style in IntelliEnterprise features a fresh and professional new look. Using clean lines and contrasting colors, it’s a fuss-free and professional appearance, that doesn’t divert any attention away from the main content of the page.…
January ’21 update: New header and Microsoft 365 features
For our first update of the year we have rolled out some improvements to the Digital Assistant web app and Microsoft 365 integration. 1. Web app improvement We’ve redesigned the top header in Digital Assistant so it now offers a more compact layout, leaving more space for users’ My Board which can now display up to 3 columns across on big screens. The chatbot dropdown has now moved into its own web chat button in the bottom right-hand corner of the screen. 2. Avatar from Microsoft 365 Along with the new header we have rolled out a new feature around…
November ’20 updates: Webhook integrations & Alexa skill
In one of the larger updates of the year, we’re excited to release features around Webhook integration and release a new Alexa Skill. 1. Create Cards and Notifications via Webhook Many applications, e.g. Netlify, Shopify, Stripe & many more, offer Webhooks as a way to push events to other sources. Digital Assistant was previously able to create notifications based on API calls where it checked for new/unseen entries and then determined which ones to notify the user with. But with our new Webhook integration you can now create Webhook listeners that trigger Flows. Flows let you define all kinds of…