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AI Chatbot
22 posts
5 tools that let you slash your Enterprise SaaS license costs
In today’s digital workplace, many businesses rely on Line-of-Business (LOB) applications or B2B SaaS platforms like Workday, Zendesk, and ServiceNow for their operations. While these tools are essential, their per-user licensing costs can become a significant burden, especially as teams grow. However, by integrating these tools with automation platforms like Zapier or Power Automate, companies can extend the visibility and functionality of their software without needing to buy a license for every individual user. For instance, a popular use case for Zapier is to automate customer support tickets between Zendesk and Slack, enabling the whole team to monitor ticket statuses…
Enhancing front-line worker experience in your intranet with Viva Connections
In today’s dynamic business environment, front-line workers (FLWs) — such as retail associates, warehouse workers, and service staff — are often the backbone of customer interactions and operational efficiency. Yet, they are frequently underserved by traditional digital tools and intranets, which are often designed with office-based roles in mind. Enhancing the experience of these workers through a modern, role-based intranet is not just a matter of convenience; it’s a strategic priority that can drive productivity, engagement, and satisfaction across your organization. Why improving front-line worker experience matters Front-line workers play a crucial role in representing the brand and ensuring smooth…
The 7 best GPTs for busy managers and business owners
OpenAI has just launched their new GPT store and we've tried out dozens of GPTs that will help you become more productive at work.
Ask ChatGPT to get updates from your work apps
We’re happy to announce that our ChatGPT waitlist is now finished and all users can now start to use our adenin GPT chatbot. Simply head over to our channel and follow the Open adenin GPT button to get started. Using adenin GPT is the first time you can conveniently connect dozens of work and intranet apps, such as SharePoint, ServiceNow, Salesforce, Zendesk, and many others, to your ChatGPT account. Using ChatGPT for work is ideal for organizing your tasks as it can reduce the number of tabs you have to keep open in order to monitor your work apps. In…
Will ChatGPT enhance SharePoint intranets?
Doing your kids’ history homework, writing marketing plans and killing off Google – ChatGPT seems to single-handedly do it all. And it came almost out of nowhere. In this article we’ll inspect whether Microsoft, having recently increased its share in OpenAI, could enhance SharePoint or Viva Connections with it. We’re starting off with SharePoint’s search as the existing product, before considering if a chatbot might come to SharePoint. Search Search engine optimizers have long observed that most Google searches do not result in a click anymore. That’s due to Google’s featured snippets, that present passages of crawled text directly on…
How to make an Adaptive Card with data in MS Teams
Adaptive Cards have become the pre-eminent way to make Cards. They’re simple enough to build, yet interactive enough to be useful for almost any use case. You can read a full insider’s guide about what unexpected pitfalls you should consider. First-time Adaptive Card developers frequently want to make a Card so that it can be sent to a channel or colleague in Teams. So in this guide, we’ll explore two ways you can do this. Both are not without compromises, so be sure to think twice before committing. Official way: Post updates to MS Teams The official way Microsoft recommends…
6 intelligent workplace trends for 2022: Hip or Hype?
Cloud storage + collaboration Many organizations still send attachments through emails instead of consistently using OneDrive or similar tools. However, with working from home, the pressure to innovate has had some incredible results where cloud products have shaped up to become an innovative new stepping stone to collaboration. Look at Dropbox for example: It now offers unrivalled features like an interactive notebook where users can contribute and manage ideas in one view that’s always in-sync. They also vertically integrate with other oft-needed tools like a corporate password manager, or a neat “badge” that automatically keps Word docs in sync between…
6 benefits of introducing a smart assistant to your workplace
We’re very passionate about creating a digital workplace that delights users. Unsurprisingly for a software company, our websites are laden with features and technical specifics; such as APIs, AI chatbots or Adaptive Cards. But, at a more fundamental level, what are these features adding up to? What benefits can your organization expect in the long run? In this post I want to elaborate on the benefits that make your time – evaluating and investing into an intelligent workplace – worthwhile. Cut down on tab hopping Did you know the average worker regularly uses 36 applications, sometimes jumping between a dozen…
Case study: Design and build an internal chatbot with Adaptive Cards
We all know that feeling with certain workplace apps. The despair of too many clicks, everything loading so slowly… as if this app was actively designed to make your life harder. Even for modern apps it can be hard to please everyone, from a novice to a power user. Luckily, if you have even just a little development experience, you can create your own micro app that works just for you – using Adaptive Cards. In this case study, we’ll take a practical look at a CRM, identify a pinch point with its UI and fix it with the power…
Digital Assistant for Marketing
Modern marketers need to coordinate content and campaigns between a bewildering number of tools. Here are the most challenging obstacles and how a smart assistant for marketing can help.