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You may have heard, but we’re releasing exciting new features every month and May is no exception. Let’s get straight into what’s new. New app: Zendesk One of the world’s foremost helpdesk applications, Zendesk, is now available as a Digital Assistant app. You can simply connect it to your Zendesk account in order to create Adaptive Cards, for example with all open tickets, unassigned tickets, SLA exceeding tickets, performance metrics, etc. Zendesk is now available as an app from the App Directory New app: Freshservice A close relative of the popular Freshdesk, the internal helpdesk solution Freshservice, is now also…

If you want Ooky Spooky: we’ve got so many updates this month, they’ll definitely haunt you! New Microsoft Viva Connections dashboard add in ­If you’re using Viva dashboard, you now have an easy new way to deploy your Adaptive Cards to it. Just enable our new Microsoft Viva add-in and copy the Card Share URL from the Designer. ­­New Summary View features You can now define a smaller overview version for all Cards, that displays when the Card is minimized to a small square. Clicking this Summary View reveals the full Card. This new feature makes monitoring your apps even easier.…

For June we have released a few minor tweaks aimed to enhance the Digital Assistant experience. 1. Social Logins We’ve now added convenient sign ups to Digital Assistant which is supported by Microsoft products, Google or Github accounts. All you have to do is click on the service you’d like to use for authentication and your account will be authorized via the third party. Using Social logins is inherently safer since users do not have to store another password and can revoke Digital Assistant’s access anytime they want. Existing user accounts whose email address domains belong to Microsoft or Google…