• Do-It-Yourself Intranet Usability Test

    How usable is your intranet? Can your employees find the information they need quickly and easily? Intranet usability is all about relevance and finding the content that matters - content that you and your team need to make connections, make decisions, and make a difference. Try this simple usability test on your own intranet. Starting from your home page, can you find the following information within five minutes before resorting to search? …

  • Best Practices For Setting Up An Intranet

    Building a good intranet starts with understanding your users and tailoring navigation and content to fit their needs. How do you determine their needs? Ask. This job is usually the realm of an intranet project manager, whose main responsibility is to go out into the field and gather requirements to improve an intranet's overall design. Some companies do this in conjunction with an online employee survey and other research tactics. The key is …

  • Keep Your Most Important Intranet Content Above The Fold

    Where is your most important Intranet content? A recent article by usability expert Jakob Nielsen stated that web users spend 80% of their time looking at information above the page fold and tend to allocate only 20% of their attention to the information below the visible screen area. In newspaper parlance, "above the fold" refers to the information people can see on the front page of a folded newspaper. The phrase came about from the …

  • Increase Productivity With A Task-Based Model

    So many intranets are built around the organizational chart. But people don't always work according to the org chart. They work by doing specific tasks assigned to projects within their areas of expertise.In order for an Intranet to be truly useful, it needs to be designed to support user task flows and facilitate team interactions. This post will show you how to get started in that direction.

    How Does Your Intranet Really Get Used?

    Think for …

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